Frequently Asked Questions
Q What's the payment term?
We accept T/T 30% deposit and 70% balance against copy of B/L or L/C at sight, West Union, VISA, Paypal is also accepted.
Q What is the normal lead time for product orders?
Generally it is 3-5 days if the goods are in stock, or it is 10-15 days if the goods are not in stock, it is according to quantity. If the mold production is involved, the delivery cycle of the production mold is 10 days, and the average production time after the sample is approved is 1-2 weeks.
Q What is your standard packing?
All the goods will be packed by carton box and loaded with pallets. Special packing method can be accepted when needed.
Q Can you provide materials of different colors?
Yes, we can produce custom molded rubber and silicone rubber products in different colors. Color codes are required when ordering.
Q What materials are you capable of producing?
NBR, EPDM, silicone, FKM, NEOPRENE (CR), NR, IIR, SBR, ACM, AEM, fluorosilicon (FVMQ), FFKM, liquid silica gel, and the like.
Q Can you send samples?
Yes, we provide sample service, we can send samples for free.
Ciso Tool
