❓ What is your Minimum Order Quantity (MOQ)? Do you accept small orders?

Flexible MOQ supported! Standard products: 500 pcs; Custom OEM/ODM orders: negotiable down to 300 pcs. New customers enjoy small trial orders (200-300 pcs) to minimize risk.

❓ Are your products certified? How do you ensure quality?

❓ How does your OEM/ODM service work?

❓ What is your lead time? Can you expedite orders?

Standard orders: 15-25 days (including QC). Urgent orders in 12 days (subject to capacity), with real-time production video updates for full transparency.

❓ What payment methods do you accept? How is transaction security ensured?

30% deposit + 70% balance (T/T, L/C, PayPal). All transactions protected by Trade Assurance, supporting payment after inspection.

❓ Can packaging be customized? Do you provide export documents?