We offer a two-year limited warranty on each watch. Because Mechanical Watches are resilient consumer products, the warranty period is slightly longer, provided there is no artificial damage. If it is damaged by non-human causes, we can replace or repair it for you.
Q:
What is your MOQ?
Generally, our MOQ is 5-10pcs. We support mixed batch/wholesale pricing and do not have strict requirements. Please share the quantity you are looking to purchase so we can check details for you.
Q:
What are your shipment ways and customs policies?
Usually, we ship parcels door-to-door via air express. We also support FedEx, DHL, and other methods. As the recipient, you are responsible for all import taxes, duties, and local sales taxes imposed by the destination country; these fees must be paid to release your order from customs upon arrival.
Q:
Can I get a sample?
Yes, we can provide a sample for you. For stock samples, please tell us which style you need, and we can arrange delivery within 3~5 days. For sample customization, please share your ideas so we can provide a customized service and quotation.
Q:
What is your payment method?
A 30% deposit is required to start the order, and the remaining 70% balance must be paid before shipping. We accept payments through T/T, Trade Assurance, Western Union, and PayPal. Once you confirm the order and payment method, we will draft a PI with order details for your reference.
Q:
Why should we choose to buy from you?
We offer unique advantages to ensure quality and reliability:
R&D Strength: Cutting-edge research and development capabilities enable us to develop innovative and high-quality mechanical watches.
Customized Design: Personalized design services allow customization of the dial, case, strap, and other components to create one-of-a-kind watches.
Production Strength: Advanced production facilities and a skilled technical team ensure mechanical watches are made with precision, efficiency, and timely delivery.
Quality Assurance: A rigorous quality control system where every product undergoes strict inspection before delivery to meet the highest standards.
Movement Customization: Various movement options, including Swiss and Japanese movements, customized to meet specific requirements for accuracy and reliability.
Ciso Tool
